RIDESHARE ACCIDENT SUPPORT • UNITED STATES
Get Help After an Uber, Lyft or Rideshare Accident
Rideshare accidents can involve personal auto insurance, app-based coverage and questions about whether the driver was offline, waiting for a ride, traveling to a passenger or carrying a passenger. Accident Connect USA helps organize the trip and crash details.
Nationwide accident supportPT • EN • ES+1 (407) 232-1383
Nationwide accident support
The app status can be an important fact
Coverage questions can depend on what the rideshare driver was doing in the app when the crash happened. Passengers, rideshare drivers, pedestrians and occupants of other vehicles can all have different factual situations.
Initial support in English, Portuguese and Spanish
Aline helps organize the first contact and, when appropriate, connects users with independent resources through the 1-800-NO-FAULT network.
Examples
Rideshare accident situations
Rideshare driver involved in a collision
Another vehicle struck by a rideshare driver
Pedestrian or cyclist struck by an app-based driver
Practical next steps
What to organize after a rideshare crash
Preserve the trip information you already have. Do not alter app records or create new statements solely for the website intake.
Save trip and app information
Keep screenshots or receipts showing the trip, driver, route, pickup/drop-off or app status when those records are available to you.
Keep crash and insurance details
Save the police report, vehicle and driver information and communications from personal or rideshare insurers.
Document injuries and follow-up
Keep medical records and notes about symptoms, missed work or other limitations following the accident.
Information checklist
Helpful rideshare-accident details
The intake can begin whether you were the passenger, rideshare driver, pedestrian or occupant of another vehicle.
- App/trip receipt or screenshot if available
- Driver and vehicle information
- Police-report information
- Insurance communications
- Medical care, witnesses and crash photos
Common questions
Uber and Lyft accident questions
Coverage questions can depend on what the rideshare driver was doing in the app when the crash happened. Passengers, rideshare drivers, pedestrians and occupants of other vehicles can all have different factual situations.
Talk nowDoes it matter whether the driver had a passenger?+
It can. The driver’s app and trip status may affect which insurance coverage is relevant, depending on the facts and state.
Can a rideshare driver contact Accident Connect USA?+
Yes. Drivers, passengers and people in other vehicles can all begin an intake.
What if I only have the trip receipt?+
That is enough to start. Share the trip information you have along with the crash location and medical situation.
Are rideshare insurance rules national?+
No. Rideshare companies operate nationwide, but insurance and legal rules still vary by state.
ACCIDENT CONNECT USA
Start your rideshare accident intake
Tell Aline whether you were a passenger, driver or another person involved and share any trip information you have.